The platform behind every Chiles Co build

Falcon Builder: production AI agents, your way

Falcon Builder is a no-code platform for building, deploying, and running AI agents with real execution, real integrations, and real usage controls. Chiles Co founder Mark Chiles built it, NeoSky AI operates it, and every client engagement we deliver runs on it.

Visit falconbuilder.dev Have us build on it for you

Free tier available. Pro, Business, and Enterprise plans on falconbuilder.dev.

Two ways to work with us

Same platform, different level of involvement.

Chiles Co builds and runs it

We scope, build, integrate, and operate your agents in your Falcon Builder workspace. You get outcomes and a monthly report. This is how OptiCall works with us.

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Your team builds, we enable

Your operators build on Falcon Builder directly. We run the training, review the workflows, and step in on the integrations that need an engineer.

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What the platform does

Structured workflows that connect to the systems an operation already runs: CRMs, databases, voice APIs, email, and internal tools.

Generate, template, or build
Describe an agent and Falcon Builder generates the workflow. Or start from a template library, or build node by node with code where you need it.
Transparent, editable workflows
Every agent is a visible workflow, not a black-box prompt. Draft, publish, version, roll back, and debug executions step by step.
Multi-agent and human-in-the-loop
Orchestrate child agents, call tools, and pause for a person to approve, edit, or take over. Conversation memory carries context across turns.
Ship agents as products
Deploy as hosted chat, forms, website chatbots, or WhatsApp and SMS lines. Trigger by webhook, schedule, or inbound email.
Real integrations
Slack, HubSpot, Salesforce, GoHighLevel, SharePoint, OneDrive, Outlook, Twilio, ElevenLabs, Retell, PostgreSQL, MongoDB, and any REST API.
Bring your own LLM
Anthropic, OpenAI, Google, Mistral, OpenRouter, or Ollama. Vision and file handling for PDFs and images. Usage limits and cost controls per workspace.

What Chiles Co's work on Falcon Builder means for you

Built from implementation work

Mark built Falcon Builder after two years of Chiles Co engagements exposed the same gap every time: teams could prototype AI in an afternoon and still take months to run it reliably in production.

Proven at scale before you touch it

Chiles Co runs the largest workspace on the platform for OptiCall: 45+ agents and 600+ published workflows across voice, chat, SMS, email, and reporting.

You own the workspace

Client builds live in the client's Falcon Builder workspace. If you ever want to take it in-house, the workflows, logs, and integrations are already yours.

Features arrive because clients needed them

The execution debugger, draft-to-publish versioning, conversation memory, and AI Wingman assistant all came out of running real agents for real operations.

What we typically deliver on Falcon Builder

Voice agents
  • Inbound answering and triage
  • Outbound follow-up and reminders
  • Post-call summaries into the CRM
  • ElevenLabs and Retell
Chat, SMS, and email agents
  • Website and CRM chat capture
  • Two-way SMS and WhatsApp
  • Inbox triage and department routing
  • After-hours coverage
Back-office automation
  • Daily and monthly reporting
  • Directory and database syncs
  • Document and PDF processing
  • Internal copilots for staff

See all of these in one deployment: the OptiCall case study.

Want it built by the person who built the platform?

Book a call and we will map your first agent to a Falcon Builder workflow live.

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